Who is your go-to gal? Does she build you up? Does she tell you to get off the phone with her and call your customers? Maybe it’s your husband or significant other? Does he support you? Is he your biggest cheerleader? What about when you have questions or when you don’t know what to say to a customer or prospect? Do you call your director or team leader? Mary Kay said to hitch your wagon to a star. Sometimes we try to go it alone. We think “I’ve got this,” and just go about our daily lives doing our thing without connecting with others in regards to our businesses. When we do that, we risk isolation and defeat.
When you feel isolated you risk just forgetting about your business altogether. You aren’t around the excitement and action of others working, you’re not hearing their success stories or remembering why you started your business in the first place. Avoiding isolation is pretty simple. First, go to your weekly or monthly meetings. Connect with your sister consultants there and online. Join Facebook groups and visit director’s sites and youtube channels. Find time daily for business inspiration and training. Even if you only block out 10 or 15 minutes a day, you’ll remind yourself you have a business and keep you working toward your goal.
If you feel isolated and not working toward your goal, you’re likely to feel defeated. We’ve already talked about how to avoid isolation, but in the process of staying connected, you’ll also be preventing yourself from feeling defeated. We’re often taught to set large goals that scare us but you should also have small very attainable goals to help you feel accomplishment on a daily and weekly basis. These goals may be as simple as completing a 6 most important list each day, calling a certain amount of customers a week or holding a certain amount of parties a month. These small goals help you see progress and feel a sense of accomplishment.
Staying connected with others with similar goals, and staying connected with those who have achieved what we hope to achieve will benefit us in the long run. You’ll avoid isolation that can lead to defeat that will ultimately lead to failure. So next time you feel guilty for going to a meeting, or like you’re not “really working.” Remember that is actually one of the best things you can do for the mental well being of your self and your business.
One of the most frustrating things that can happen to any consultant is running out of leads. What do you do? Who do you call? Where does your next party come from? Here are 3 quick and easy steps to get leads when you hit the wall.
Call all the people you didn’t call but should have called. We all have the list of people we didn’t call because we’re afraid of them. Let’s be honest about that. I know you deleted them from your contact list, erased them from your handwritten call list and maybe you even avoid them in public. She seem so put together. Do you know what it’s like to be that person? Maybe you do, maybe people have thought that about you. It doesn’t actually feel good to her, she probably gets left out of stuff because if you’re intimidated by her, so are others. Try saying this “Jane, you always look beautiful and your make up is just so perfect. Mary Kay just came out with some great new eyeshadows. I’d love to get together this week and let you try them on. I’m curious what you think! Would Wednesday evening or Thursday afternoon work better.”
Call your customers. If you have people that buy from you, you can ask them who they know. Create a promotion for new customers and those that refer them. Make it something wonderful like the new compact, filled. Call existing customers and tell her that you’re going to give that away but the only way to go into the drawing is to refer someone to you. If that person holds an appointment both go in the drawing. Try saying this. “Hi Mary, I’m so excited about our beautiful new compact that I decided to give one away. I’m looking for some fresh new faces for my spring makeover binder and I just know how much people love you I thought maybe you’d know someone who could use some pampering. When she and I get together both your names will go into the drawing for the compact. I’m not setting a limit to how many times your name can go in, I’ll just put it in once for everyone you refer to me who decides to spend a few minutes on herself. And you know me, I’m not going to hound her. So who can you think of that deserves a spring makeover?”
This is the best time of year to contact brides and prom goers. I really think prom is overlooked. Those girls may not be rich, they’re just high schoolers…but let me tell you the truth, their moms are spending some serious cash on prom. I’m prepping my second senior for prom this year, which makes this jr/sr prom number four. We have two more daughters in the shoot. By the time high school times four is over we will have spent thousands on dresses, shoes, undergarments, makeup, and nails. Why would we overlook this selling and customer building opportunity? Bridal fairs, shows, and stores aren’t just for brides. They’re for prom goers too. Here’s what you do. GO to local bridal stores. Do not call…GO. Walk in there in your business dress. Ask to speak to a manager. “Hi there, I’m Susie Consultant with Mary Kay. I offer free makeovers to brides and girls going to prom along with their moms and friends or bridal party. I do events at local bridal stores where I offer a drawing for a beautiful gift basket. I would set up close to the front and out of your way. I welcome them to the store and make them feel special, give them a chance to enter the drawing and then send them to you. After they shop I thank them for coming to the store and hand them a rose on their way out. Even if they don’t buy a dress that day, they’ll remember your shop because they felt so special and maybe even come back. Either way it’s about making them feel like a million bucks. So would this Saturday or next be better for you?” Then you get to call every one of those entries. Make sure you put a place on your drawing slip to mark if they are a bride or a prom-goer so that you can be sure to include the moms!
Those are my favorite ways to meet new people, but I’m sure you have more. What do you do when you’ve hit the referral wall?
I like reading books written by successful people. Sometimes, rarely, success just happens to someone. That’s unusual. Most of the time successful people seek out success. They plan for it, imagine it and work for it daily. This got me thinking. What if, as a test, we emulate them? What if, for a time, say a whole year, we do what they say worked for them? What if we follow their lead and use their example? There are so many examples of successful consultants, directors and national sales directors in Mary Kay. What if you picked one, read her story, found her plan and just did it? I’ve been thinking about that lately. What is it that stops us? It’s fear. We’re afraid of failure, we’re afraid of success. We’re afraid of looking silly or not being good enough. We’re afraid of other women and we’re afraid of ourselves. It’s all just fear. What if we could separate ourselves from our fear, and just do the work? This is what I’m thinking about. Talk to your director, talk to your national. You are not your fear. Success is for you.
I’m a goal setter. Every December I assess my accomplishments of the year and think about what I want to do next. But this year I just can’t get it figured out. Nothing seems clear cut. I’ve had a few of the same fitness goals, run this race, climb that mountain. I do it, it’s fun, but what’s next? I need to set some business goals and some financial goals but I haven’t been able to get my head around exactly what they should be and if I feel committed to them this year. I started thinking about goal setting in general and whether or not it’s important. Here’s what I found.
“When you make it about money, you almost always fail eventually.
When you make it about what fulfills you,
you’re willing to go to the end of the world to make it happen.”
According to this article, you can reach your goals by doing activities that you find fulfilling. It’s not really about the goal but about doing fulfilling activities. This reminds me of the old adage “If you love what you do, you’ll never work another day in your life.” This idea also fits in with the concept that if you help enough other people get what they want, you’ll get what you want.
So what do I find fulfilling? The other night I was watching that new show on Netflix where the acclaimed author from Japan, Marie Kondo, teaches people to organize. She has a whole process where the subject has to decide whether or not an item brings them joy. (In all honesty, I haven’t read her books but she has one called Spark Joy and another called The Life-Changing Magic of Tyding Up and they get pretty good reviews.)I think we could apply a similar approach to the activities, the busy-ness of our lives. Not everything we do can be fun, I mean we have to clean the toilets right? But, what if we only did the things that truly brought us joy? Cleaning the toilet in and of itself isn’t joyful, but, providing a clean home for my children is. So, in a roundabout way perhaps that does bring joy. (Or maybe not, that’s up to you to decide.)
The point is, perhaps we can mix up this goal setting thing that we’re always so focused on. I’m a master, I know how to break a goal down into what must be done each moment of each day. From this, I feel like most things can be done with good discipline and hard work. But, does this actually make me feel fulfilled? What if instead I spent the next year only doing activities that truly brought joy to my life. I know the hard stuff isn’t going to go away. I’m still going to have to do the work, but if I can see the work through the lens of how it fits into fulfillment, it might actually bring me more joy than I realize.
This idea is a work in progress for me. Something new I’m considering. I’d love to hear your thoughts.
We get so many questions about closing out your year and how to handle taxes. Here’s a quick list of what you’ll need to do in you Pink Office account to make your taxes easy breezy.
Enter all of your sales for 2018. Mark every sales invoice as paid and delivered. If you have any invoices that weren’t paid, mark those as “write off debt.” This will appear on your “Tax info report” as “invoice bad debt.”
Import or manually enter all inventory orders and mark them “create order and mark shipped.” Then add a payment to the order. This is the process that will save information to your financial records.
Balance inventory levels. Make sure that what is on your shelf matches what is in your Pink Office inventory. If there is any question you can search your history for that item. Just find the product number in your inventory (you may need to check or uncheck “only show on hand”) and then click on “transaction history” in brown. This will show you everytime the product was bought and sold. Pretty handy.
Contact customers for last minute gift ideas or if they need anything for their holiday look. You can even ask if they’d like to remain on your mailing list. Remember, you pay to mail them things. If they truly aren’t interested you can spend that money more wisely. Archive customers you won’t be needing on your main list.
Enter all extra income (probably commissions) in the money section.
Enter all expenses in the money section.
Once that is all done, take a look at your tax info report in the reports section of the app. You are all set for the new year!
This Thanksgiving we’d like to take the opportunity to thank you, our valued users, for your loyalty and support. As we enter our 19th year as a company we are ever humbled by your continued patronage. We hope you have a beautiful holiday with your family, friends and loved ones. We are truly thankful for you.
It can be difficult to fit your business into a busy holiday schedule. Here are a few quick and easy ideas to work your business and enjoy the holidays at the same time.
Be prepared with samples. You are going to likely be out an about more during this season than ever. Your chances for meeting new people are abundant. Take some time to prepare some samples with your business card attached and hand them out any chance you get. Some conversations will give you the opportunity to get her information too. Be sure to have a pen handy so she can jot down her number or be ready with your phone to save her contact information right on the spot. Another fun idea is to leave a few lipstick samples in the ladies’ room at holiday parties. Be sure to have your info attached!
Schedule time for work. I know you have a ton of baking to do, the laundry is backed up, you need to decorate and the house is a mess…but don’t forget to schedule time for work. Look at your schedule and block out some time to make contact with your hostesses, call prospects for bookings and make time for actually holding appointments. Your clients and prospects are busy too…but they need new looks for holiday parties; they have beautiful new outfits that are going to look awful with their summer lip colors. It is your actual job to help these people! Post options on social media and offer to deliver products. You have to continue making contact with your clients even when you’re busy with the holidays. January you will totally say thank you.
Don’t be afraid to talk about your business. You are going to be meeting new people at parties and family gatherings. Someone may ask “so Susie what do you do?” If your response is “I teach 3rd grade.” You just lost an opportunity to grow your business. Instead, try this “I teach 3rd grade and am actually really excited about growing my business with Mary Kay. I love teaching and helping people and Mary Kay offers me the ability to do both. Have you ever tried our skin care?” BAM…opportunity. But you have to have your words ready. You have to be confident. When you are growing your business you need to be ready to talk about it all the time. Your excitement will be contagious.
Those are just a few quick and easy ways to work your business into and around the holidays. What other ways have you found success in working during one of the busiest times of the year?
You need to sell some product, you need to touch base with some customers, you need to boost your upcoming holiday sales. October is the perfect month to call your existing customers.
The seasons are changing and so is their skin. Contact your customers about reprogramming their skin care for dryer winter months.
Everyone loves a new fall color look. Call our customers to offer to refresh their colors from summer to fall. Offer them a free color consultation tell them about new products and collections. Be sure to let her know that she can invite friends to earn free product.
Call to let your customers know about your holiday products and services you offer. Do you gift wrap and deliver for free? Do you offer any discounts or have a holiday open house. Contacting your customers with this information is a great idea. If you do a mailer or send out a social media invite it’s ok to actually make contact with those customers. Real conversations give you the chance to cover all your bases at once.
Call to get wishlists. Chances are your customers want products they haven’t bought for themselves. Call to get a wish list that you can share with her husband or significant other. Entice her with a special gift just for providing the list.
Update her information. You might be sending out Christmas cards or holiday open house invitations. If so, contacting your customers in advance to make sure you have her most current information is a perfect reason to initiate a conversation.
Try these ideas to make contact with your customers this fall and have a booming holiday season!
I know you’ve seen Instagram posts with a million hashtags at the bottom. What? Why? How does that even help? It seems most people love or hate these little guys #. Some go a little hashtag crazy and some of us don’t use them at all. So what is a hashtag, how does it help and should you be using them? What hashtags are most popular? Which should hashtags should I use for my Mary Kay business?
If you don’t know already, all a hashtag is is word or group of words proceeded by a hashtag (we used to call them pound signs and they look like this #.) They are used online, particularly social media to categorize or group posts together. Be sure you’re not using any spaces. In that case only the first word would attach to the hashtag. So you’d say #sundaymask not #sunday mask.
Hashtags put posts together and can be a great resource for reaching the audience you desire. So, let’s use the #sundaymask example. You use your timewise repair mask and snap a shot for Instagram. Below the image, you comment something about taking the day off (or whatever) and you use the hashtag mentioned. Now, anyone who clicks on that particular hashtag will have the opportunity to view your image. The more popular it becomes the higher up on the list it will be. (Posts become popular when they have a high number of likes…or hearts.) This is helpful if you have your URL in your profile. So, let’s say that you mentioned that you were using a Mary Kay mask, a random Instagram user can find your profile and click your URL to your marykay.com page. Ideally, she’ll order the mask from you. In order for your hashtag to help, you’ll have to have your Instagram account set as public. Then, anyone looking at that hashtag can like your photo and view your profile. If you are worried about privacy, you can have a separate account just for your business. Which, Instagram actually suggests. There is a business profile available and you can even track your success of using hashtags. I found this blog post very helpful in learning more about hashtags and how to set up a business account.
So, what are the most popular hashtags to use for your Mary Kay business?
The top five for Mary Kay are
The top five most popular beauty related hashtags (not related to another beauty company) are
one more just because I like it…
As you can see, some of them are the same. So, you’ll see non-Mary Kay posts in the broader categories. But those are a great place to start. Keep in mind, the idea here isn’t about originality. So, if you coin your own hashtag, that’s nice, but it may never be noticed. For example, #mkconsultantcarrie may never catch on.
Also, as an independent beauty consultant with Mary Kay, it’s important that you know the legal guidelines to follow. Don’t let this make you shy away from using social media for your business. A few short minutes in the marykayintouch.com website will help you understand what is and isn’t acceptable. Log in to intouch as you normally would, click “resources” and then “digital zone.” Check out the information there so that you know what you can legally do.
Some quick hashtag etiquette: Use no more than three per post. Place hashtags after actual comments.
Hopefully, you feel encouraged to engage more people on social media. It can be a great tool for growing your small business! You’ll be #winning
Every year as my children get older I think things will become less chaotic. Here are a few of my mistakes.
I think: We’ve added a driver, therefore, I’ll have fewer errands.
Reality: We’ve added a driver but not another vehicle so that just equates to more organizational skills from me as we navigate car sharing. On more than one occasion I’ve been the one left without a ride.
I think: My kids are older, they’ll sleep more. Therefore, I’ll sleep more.
Reality: They don’t really sleep at the right times still and for some reason, teenagers want to have their most meaningful conversations at precisely the hour my brain begins to shut down.
This list could go on and on as you can imagine. With all the chaos going on in my home as we’ve gotten yet another school year started I thought I’d do a little research on time management skills. I’ve already missed a couple of appointments and classes my kids were supposed to attend. So I decided to look at what others have done to avoid making these same mistakes. As I peruse lists I’ve found a few consistencies so I thought I’d condense those here for you today.
I keep seeing this word “declutter.” I don’t think clutter is a problem for me in general but then I think about the clutter in my mind. I keep a written date book, not a digital one. I do this for a very specific purpose other than the fact that my date book is super cute. Whenever I pick up my phone to enter something in my calendar I end up doing several different tasks that aren’t datebook related. Also, I use the word “task” very loosely. So the clutter in my mind has to go somewhere. When I try to manage it all in my head is when I miss important events. So, whether you use a written calendar or a digital one, it’s important to get the clutter out of your head and onto a calendar.
Another theme that is repeated is to make lists and prioritize them. When we make a list for ourselves we tend to do the “easy” tasks first. To really really be productive I challenge you to make two lists. One personal list with the top six things you need to do each day, and one business list with the top six business-related tasks. At least 2 of them should be income producing activities. Then, do the hardest ones first. Make them the most important and get them out of the way. I’ve also been reading about not having your daily lists be too long. I think Mary Kay was smart when she developed the 6 most important things list idea for her beauty consultants.
Delegate: I’m actually pretty good at this one. At some point in life, I realized that having a 10 year old clean a bathroom was better than it not getting cleaned at all. Do I clean the bathroom better than a 10-year-old? Ummm, that’s a hard yes. But, do I have time to clean every bathroom in this house? Ummm, that’s a hard no. So, if I delegate the stuff that’s really going to be ok if I’m not the one doing it, I have time to do the other things that I actually am the only one that can do them. My kids can’t do my job, but they can do their own! (Ok, so it takes one training session and a few follow-up checks, but kids really can clean, even if they think they’re going to die.)
Wake up early: I get it. I really really get it. I bawked this one for years and years. When you have babies, it seems impossible. (actually, when you have teenagers that get up in the night to make waffles and turn on all the lights and watch youtube at 3am in the kitchen it seems impossible…we got a loud fan in our room.) But if you can start getting up early just 1 day a week, it will turn into 2 and 3 and eventually it will be 5 or 6. I can’t tell you the crazy amounts of stuff you’ll get done before everyone else gets out of bed. Even if you’re not using those early morning hours for work, perhaps you want to use those hours to workout, you’ll have increased energy and be a happier person. Maybe you’ll just get up 30 minutes earlier than you normally do and use that time to drink a cup of coffee, look at your calendar and read something inspirational. Start small, but take it from the girl that is the most NONmorning person you’ll ever meet. Waking up early will totally change your productivity. I’m going to add a second point to this same number. Routine: create a morning routine for yourself that works. What I do in the morning may not work for you. But whatever it is, it should wake you up, and get you motivated for success. You should also have an evening routine that sets you up for a productive morning. Do you need to make lunches or choose your clothes (or anyone else’s) for the morning? I’ve even been known to lay out my makeup in the order I need to use each product. That way I can just pick it up and throw it in the drawer when I’m done the next morning. Do what you need to do at night to save time in the early hours.
The last one is a “don’t.” I usually try to stick with positive points…but I have to share this one as a “don’t.” Don’t Multitask. This one is hard if you’re working from home with a small child. Everything you do is multitasking and that makes sense, you do have to keep that baby alive after all. When we say don’t multitask it means with your business. When you’re making calls…make calls. When you’re sending follow up text messages, don’t also check your email. Just do what you’re doing and do it at 100%. Then, do the next task at 100%. You’ll get done faster and find that you’re way more productive.
I am sure you have great tips and tricks you use throughout each day to help you stay on task and to manage your time. I’d love to hear about those. Also, don’t forget to use your weekly plan sheet! Let us know what other ideas you might have. Comment here or on our FB page.
(I found the image above on Pinterest. PinkOffice is not associated with the website listed and we may or may not support their views.)
I was 21 when I first became a beauty consultant. My journey has had many different looks. I’ve been a director, drove a free car and am currently a personal use consultant and work for Pink Office supporting consultants as they manage business big and small. I like to say that I’ve always got an opportunity in my hip pocket. As you get older your perspective changes, along with the elasticity of your eyelids and maybe your hair color. I remember having a hard time connecting with what I thought were older women. I remember having a hard time imagining what it would be like to have teenagers in my home when I was having baby after baby. I never would have been able to fathom one of those babies moving out, and yet, even that has happened.
As I think over these years I think of the roll Mary Kay has had in my life. There were times when babies were taking naps while I did facials or going to grandma’s while I did an interview. There were times with daddy when I made phone calls and even now as I write this post an elementary-age daughter is working on her math homework beside me. The products too have changed, not just in what they do or the bottles they come in, but where they are in my house. They are in makeup bags spilled on the floor in front of the hall mirror when a teenager got ready this morning, and a mascara left on the counter in the half bath for a last minute touch up or extra lip glosses in the junk drawer because someone keeps leaving them on the kitchen table. In one way or another Mary Kay has made it so that these kids could be with me. I got to watch them change from little girls sneaking a quick swipe of mascara to grown women packing a year’s worth of product to take to school halfway across the country.
My journey is unique because of Pink Office and the opportunity Mary Kay provided for us changed as well. The skills I learned as a consultant filtered into the rest of my life and are invaluable. Time management, delegation and the art of list making are a few of the skills that helped me grow up and be a better mom.
Success looks different on each of us. It might be financial for you. It might be the car or career level you achieve. Success might be leaving a job that demands too much or working from home part-time. What you think is success today might not be what you think it is 10 years from now. You may be dreaming too small. No matter what that looks like for you I truly believe you can find that success with your Mary Kay business.
I usually don’t write specifically about your business in this way, but this has been on my mind lately and I wanted to share it with you. I’d love to hear your success stories and where you are on your journey. Comment here or on our Facebook page.
Seminar is over, or just about over, and dreams were achieved. Beautiful women we all admire walked across the seminar stage being recognized for their accomplishments this last year. There were new directors and NSD, queens were crowned and the courts received their prizes. But for others, they sat wide-eyed. Some declared, “next year, that will be me.”
So, how do you do it? How do you turn that dream into a goal?
One of my favorite sayings is a goal is a dream with a deadline, and it’s all about numbers.
You may have chosen the goal to be in the Queens Court of Sales, or to become a director. You might have your sights set on a new car. Whatever it is you need to know that it’s well within your reach.
Talk to your director (or senior director if you already are a director or NSD if that is appropriate) and let her know what your goal is. She will be your biggest cheerleader and the best coach. She has likely gone ahead before you. She’s walked in the shoes you think are just so darn cute and she wants you to have a pair of your own. So, to begin, let her know. She loves you and wants to help you. Also, once you breathe the words aloud, you can’t take them back. This will be a step of commitment.
Break your goal down into monthly chunks based on your own numbers, if you’re new, use someone else’s numbers. Again, your director will help you with this. She knows the numbers.
Break your monthly goals into weekly and daily goals. (Perhaps you want to work on a 6 day work week. We were made for a day of rest.)
Work diligently toward those goals every single day and don’t back down. Ultimately it will be what you chose on a daily basis that will determine whether or not you realize your dreams. So put up lots of posters, lots of encouragement. Trash your house with images of what it is you want. Put it in front of your face all the time so you’ll remember exactly how it felt when you said “next year.”
Don’t get discouraged and quit. The only difference between successful people and those who are not is that those who achieved whatever it is, didn’t quit. They had the bad stuff happen to them too. Talk it out, get frustrated, whatever you need to do, then just don’t quit.
I can’t wait to see where this year takes you. I love to look at the pictures on social media and I know every year that those beautiful smiling faces mean so much more than the diamonds and sparkles of the moment. It’s actually about all the lives touched along the way and about the changes that person has seen in her own life. Good luck and don’t forget to track your progress in your Pink Office account!
Are you encouraging your clients to nourish their skin from the inside out? Environmental factors are huge when it comes to skin care. What is happening on the surface of our skin can be addressed with Mary Kay skin care, but what we put into our bodies can drastically affect our overall results. Try these ideas to enhance the results you’re already getting from your skin care and encourage your clients to do the same.
I found a few links with great information about what foods are best to improve skin from the inside. (click the Pink words to visit the articles)
I always knew drinking water was great for skin, but who knew dark chocolate was?
This article gives ideas to boost things like collagen production and even ideas for whiter teeth.
Here are some recipes to add fruit (and antioxidants) to your water to drink your way to healthier skin.
A quick google search of the word “perseverance” brings us to the Merriam Webster definition.
continued effort to do or achieve something despite difficulties, failure, or opposition : the action or condition or an instance of persevering: steadfastness
My favorite quote on Perseverance is by Newt Gingrich. “Perseverance is the hard work you do after you get tired of doing the hard work you already did.”
It means not quitting.
It means not giving up.
What does that mean for you today? Does it mean another afternoon in the office when it seems the whole world is at the pool or beach? Does it mean making phone calls, meeting with consultants and customers when you feel like you’ve already talked to everyone? Does it mean getting creative and figuring out new ways to reach your goals?
Perseverance probably means all of that and so much more to you right now. I can tell you one thing, a few days will pass, the end of the month will come. It will either come with you reaching your goal or not. The difference will be in how you feel about yourself. The difference will be in whether or not you pressed on.
Now is your chance, don’t leave anything on the table.
I’m really into gym related analogies lately. You’ll just have to forgive me. One reason I love physical challenges is that they parallel real life. About a year ago we took our family to Colorado to hike one of the 54 mountains that tower over 14,000 feet. We’ve only done class 1 or 2 trails and these aren’t “bring an oxygen tank” type hikes but they’ll wear you out for a few days. My youngest daughter was 9 at the time of her first ascent. This past school year, as she was trying to complete a “very hard” division worksheet I heard her say to herself “If I can climb a 14er, I can do this.” That’s what those kinds of challenges teach us, that we can do more than we thought we could. They stand as landmarks in our lives of when we thought we could do no more, but we did more anyway.
Last week I went to a weight training class called “body pump.” I’ve gone a few times before and it’s not a walk in the park. If you talk to the teacher before or after class she’s a doll. Just the sweetest lady. She smiles during class and I wonder if she’s hurting too. A few times when I thought she wasn’t looking I skipped a rep. She was looking because she yelled into the microphone, “nobody quits.”
She gains nothing from me being there. I have no responsibility to her. But I wasn’t about to stand there and look like a quitter. Because everyone in that room knew it wasn’t them who had skipped a rep. I wanted to put my bar down and lighten my load. I wanted to pretend I had an appointment and skip out early. But she said, “nobody quits.” Sometimes I just need someone to yell at me to keep me focused on what it was I said I wanted. I was there because I wanted to be. No one made me, my goals are my own. Hearing her voice pulled me back from my internal pity party
That made me think about June. I thought about how maybe you might want to just pretend you didn’t have a goal in the first place. Or, maybe change your goal to make it a little easier. I thought about how you might want to walk out and pretend you have something else more important. To that I say, make a call. Call your director and let her see you skip a rep. Let her see you shaking. Be transparent and she’s likely to very sweetly say “nobody quits.”
If you don’t want to call her. If you don’t want her to know. Then I’m here to very lovingly yell. “NOBODY QUITS.”
You showed up here because you said you wanted something. Now don’t stop until you’ve reached that goal!
I joined a new gym in January and I love going there. There are a wide variety of classes, one offering is Yoga. I go once, sometimes twice a week. Every time, without fail, I cry.
Like, an actual sob.
I don’t have any idea why. But I feel great when I walk back out that door.
At first, I was trying to fight it. I would do everything I could to hold back the tears. Just last week I decided that from now on, I’m just going to go with it. So I pick up a towel on my way into class and as we flow through the vinyasa, the tears flow down my face. The truth is, I think I’ve found my balance.
If you’re like me, and many women are, you have two speeds. Turbo and asleep. Yoga is neither turbo nor is it sleep. That’s where I stop, just before I hit the brick wall. I slow down and actually breathe. I think about all the things that I am thankful for and I pray. Down run the tears and I never hit the wall.
For once in my life I’ve found a balance between running everywhere, working, being a mom, a cook, a cleaner, and folder of laundry. Somewhere between being a friend and wife, a daughter and volunteer I balance. It’s one of the best hours of my week.
It’s hard to walk away and go to class. I have to leave my phone at the door. Sometimes I leave my family still eating dinner and who knows what will happen to the dishes. But I walk away from all the crazy where I am focused and quiet for 60 minutes. I encourage you to find a balance. You’re working so hard right now to reach your goals. Year-end is so close you can almost hear the crowd cheer in the arena. You might feel like you can’t stop. You can’t take even a one minute break. It can literally consume every hour of the day because you’ll likely dream about your work. I challenge you to leave it all, to walk away for just 60 minutes a week. Have you considered the benefit it would have to your business if you were recharged? Go for a run, find a yoga class, get on your knees and pray, journal in a coffee shop (with your phone in the car.) I think the key is to focus on just one activity. I bet you’ll leave stronger, energized, emotionally and spiritually relaxed. (You might even meet a new face or two.) I challenge you to find your own balance. And please, tell me about it. Comment here or on our FB page with how you are or plan to find your balance.
There are a few times in life that we know, looking back, were pivotal moments. For me, one of those moments came when someone said, “dream your own dream.” This might sound crazy but it is not only possible but actually easy to dream someone else’s dream for you.
I believe this can come in two forms. When someone doesn’t want what you want or when you don’t want what do….I’ll explain.
For example, you might have someone in your life telling you that your dream is unachievable, or worse not even real. This can really hurt if you love that person. This is someone that is always going to be in your life. In that situation let them know that it would be nice if they were on your team, but if they’re not, that’s ok. You can say “You know what, you might be right. You might also be wrong. But honestly, this is my gig and I’m going to give it my best effort. Even if I fail a little along the way, I’m going to keep going. If you don’t support what I’m doing, just support and love me and just don’t tell me that you disagree. Because I already know.” I believe that over time as your loved one sees you enjoying your journey that he or she will start to soften up. Chance are they are just trying to protect you. But, sometimes you just have to tie your boots and trust in your training.
Another example might be when someone has a dream for you that just isn’t your dream. If your dream is to be a successful beauty consultant with hundreds of customers, do that. That’s a great dream. Be the best at it. Sell more, win more prizes, touch more lives with facials and skin care parties. It is ok for your dreams to be your dreams. Every career level in Mary Kay can be very lucrative. Each one is a good goal. If you want to drive a new car free of charge, do that. Share the opportunity, sell the product, help other women build their businesses. Make that your dream, not someone else’s dream for you. Someone might see something in you that you don’t see. She might be very well-meaning and she might want to tell you that she thinks you’re amazing and can do anything, but you just don’t see that. It might sound scary when she tells you all the things she thinks you could be. The thing is, you actually CAN do those things, but they have to be your own dreams, you have to own them or they will never come true. In my opinion (trust me on this, it’s just my opinion) it’s ok to dream little dreams. If you start stacking those little dreams on top of each other you may end up farther along than you ever imagined. But if you don’t own them, if they are never truly yours, you’ll look back and not understand where you are or what brought you there and you might even be unhappy.
When you’re looking at your life or at your business, don’t let someone stop you. Go as far as you can imagine, then go a little farther. Dream big but only what is truly your own. On the flip side, don’t let anyone tell you that your dreams, your goals aren’t good enough or big enough. Big dreams are relative to the dreamer. What seems small to them might actually be the biggest dream you’ve ever dared dream and girlfriend, that’s ok. You just keep on reaching for that one and once you hold it in your hands, admire it’s beauty and dream on. You’ve got this. It’s all yours.
Working from home is a challenge to say the least. There are so many things you can do to distract yourself.
Social Media, chores, Netflix, beautiful weather, errands and the list goes on and on.
You can overcome those distractions with a little self-discipline though, right?
Still, another challenge exists. How do you let everyone else in your life know that you do indeed WORK from home.
If you have small children this can be especially difficult. My husband and I have both worked from home for a number of years and we came up with a few simple tricks for our children.
Work during nap time: this is a no-brainer. You’re already doing this.
Create a procedure for when you’re on a phone call you don’t want to be interrupted. Closing the door may not be an option if you have younger kids, so you need a way for them to know not to talk. One would think that a phone on your ear would be a good enough clue, but as smart as they are kids never catch on to this. I created a stop sign and go sign out of construction paper and glued them together back to back. A circle is fine, you don’t have to get all octagon fancy. When you’re on the phone or need a few quiet minutes. Put the stop sign up. When you’re working but are open to interruptions, put the green sign up. Teach your child what they mean and practice a few times when you’re not actually on the phone. Make it a game of pretend, then when the real time comes they’ll know that when there is a stop sign they can give mom a quick wave and come back in a few minutes. ALWAYS check in with them when you get off the phone. That way they will be more likely to leave you alone if they know you really are going to get them some grapes and exactly 12 goldfish crackers.
Build an ever-changing special box. Thank goodness for the dollar spot right here ladies. You’ll need one shoe box and all the best goodies from the dollar spot or dollar store. This box is NEVER to be opened unless you are on the phone or with a customer. We had special box rules. The toys from the special box never left. They never went away from the box and the box never left me, as in, if I wanted to keep it in my office, that’s where it stays. If I want to take it to my skin care party in the kitchen, you can play with the items nearby, but all items must go back in the box when you’re done. Always change the items. Put new things in, take out things that have been there a while. Your little ones will BEG you to get on the phone or meet with a client. The key to success is to practice this with your kids. You have to practice when you aren’t actually having a skin care class so they understand what to do when you are.
One of the best pieces of advice while trying to work around the lives of small children is to be flexible and to work in small windows. Don’t try to do all of your office work, and follow up with all of your clients in 3 hours straight. Work in little 10-minute increments. You’re going to feel like you’re working all the time, but it’s better for your kids and you’re going to get better behaviour if you don’t expect them to be quiet for 3 straight hours. Manage your own expectations.
So kids are one thing, but what about adults? Are your neighbors popping over, are your friends asking you to lunch or to go for leisurely afternoon walks in the ONLY time you have that day to get to your follow-ups? Learn the art of saying “no.” We’ve discussed this in other posts, set a schedule for yourself. In that schedule build in time for those activities, but also build time for the work you need to accomplish. If you don’t, you’ll find yourself behind and stressed. When someone asks to use that time up, simply say you’d love to, but you really have to work during those hours. They will still love you, and they’ll see how important your business is to you if you set those boundaries. There is not a long list of ideas for this because it is about learning to say no. If you find this difficult you could spend some time thinking of ways to say no to common request you get so that you’re ready for what you want to say when the call comes in. Let your friends know you love them by finding another time that works.
I’m sure you’ve got some great tricks and tips that have worked for you and we’d love to hear them. Comment here or on our FB page.
Also, did you know that you can find the answer to many of your questions by clicking on the “support center” button in the top right hand corner of your screen? We have support documents for a lot of the common questions we get. But, as always, if you can’t find your answer there, don’t ever hesitate to ask!
After talking to many of you I know you’re busy filling out your taxes and thinking about what you bought and sold in 2017. You’re looking at records and considering last year. When you’re looking at the past, be sure to focus on the future.
Know your numbers. Did you sell less than what you would have liked? How much product would you like to sell in 2018? Once you have this number, divide it by 48 or 49 (assuming that you will take a vacation and have times that you just can’t work.) This is what your weekly goal should be. After you know your weekly sales goal, you can determine how many customers you need to see to meet this goal.
Set a goal. Look back at your weekly accomplishment sheets for 2017. Divide the total by the number of people who ordered for several weeks. You’ll start to see your average customer sale. Once you know this information you’ll know how many customers you need to sell to each week. To be safe, make it a goal to see 1/3 more customers than you need to sell to. So if you need to sell to 10 people each week, plan to see 13. Then to ensure that you see 13, be sure to talk to 17. (Your own personal averages might be different, and your goals will vary. Remember if you need to meet more people be sure to book parties and classes, not just individual facials, whenever you can.)
Get visual. Once you know your weekly goals you can create a chart. Color happy faces for how many people you need to see each week or color a box green on graph paper for every 5 dollars you sell. Come up with something fun and creative. Post your chart in your office or where ever you’ll see it often. It will keep you motivated all year.
These are just sales goals ideas. I know you’ve got team building goals and car goals as well. One of my favorite sayings is “A goal is a dream with a deadline.” Do the math to figure out what you need to do to reach your own personal success.
Be sure to track all of your sales, income and expense in Pink Office so you can keep a close eye on your accomplishments.
The holidays are drawing to a close and for those of us who own our own businesses the next season isn’t spring, it’s tax season. You can have a happy and smooth tax season this year since you are using Pink Office. You should have been entering your invoices, importing your orders and tracking your expenses all throughout the year. If you were, then you’re set. If you weren’t it’s not too late yet!
Here are a few simple steps to getting your account tax season ready so that you can focus on the fun parts of your business, like making money!
Import all recent orders and manually enter all wholesale orders that are no longer on your order status page. MK only holds orders in order status for 45-90 days. If they are no longer on your order status page then PO has no digital information to import. These orders must be manually imported. But the good news is, that’s not difficult at all. Just follow these simple steps.
Enter all your customer purchases from the last year being careful to date them in the month they were received. Also, date your payments in the month they were received.
Record all of your outside expenses. You probably purchased things throughout the year that weren’t from MK. It’s import for your financial records to record all of these purchases. If you have receipts from discount stores like Target or Wal-Mart or from restaurants or coffee shops record those expenses along with your MKConnections, BuzzKit, your Pink Office subscription or any other non-product purchases in the “money” section of Pink Office.
Record your commission checks in the money section of Pink Office to show that additional income. (You do this just like adding an expense, but click “income” instead.)
Last, take a look at your Tax Info Report for all the information you’ll need to fill out your taxes.
As always, if you have any questions about your account please let us know!
My closet is full, my pantry is full, I am warm. I have a job, my husband loves me and he loves our children and he also has a job.
Last night I was at a store where you get everything for a dollar. A group of teen age boys was in line ahead of me. They were from the children’s home. For some reason or another they had to be removed from their own homes. One boy had three items and two dollars. The next lady in line gave him the extra dollar. One dollar stood between him and some cookies, a little happiness.
I sometimes let food expire.
Last night just before bed my freshman daughter came with tear filled eyes and a note she had hand written to give to a boy at school. He’s moved from foster home to foster home and now lives in a boys’ home. Behavior issues have made it so that he can no longer stay there and will be moving out of state to live with the friend of his mother. His mother is in prison, his father in a half way house in another sate. She asked if she had done enough to show this broken boy love. She’s given him a Bible, friendship and from what I understand a ton of patience.
There are presents wrapped for my daughters under our Christmas tree.
It’s hard for a kid to understand why they have so much, and others have so little.
This holiday season, whether you celebrate Christmas or Chanukah or any other holiday, consider those with less.
I don’t mean those with a smaller TV, or who drive a minivan instead of an SUV. I mean those who truly have less.
Consider those who don’t have a hot meal, a bed, a home, a job. Consider those who don’t have the arms of a loving mother to fall into, those whose lives have been shaken by abuse, suicide and mental illness.
Let this holiday season be the beginning of something new in our own hearts. Something that won’t just be a December tradition, but something we’ll do all year long.
I know of a few great organizations, but even more exist in your local area. Churches have food pantries and free clothing. Local shelters need volunteers. You have options.
Dress for Success provides business attire for women to wear to job interviews as well as when beginning work. There are locations all over the country and this is a wonderful place to donate product to. Your product for a few limited edition releases back is still good stuff and can actually help someone feel confident at a job interview. You always knew eyeshadow could be life changing.
Owning your own business at the Holidays can be a super stressy time, as if the holidays aren’t stressful enough!
As the woman of the house you’re likely the head decorator, the lead chef, the baker in chief, the CEO of shopping, the party planner extraordinaire AND you own your own business! That’s a lot.
Being a good time manager is the key to keeping the stress low and having a great time over the holidays.
December Week 1
Contact your customers, post on social media, have skin care classes and parties galore. Provide wrapped gifts as add ons at every party and every individual close. Get wish lists and contact husbands, boyfriends and significant others if you haven’t already done this. Setting office hours to wrap gifts, make calls and create posts will help reduce stress. Decide the hours you’re going to work in your office, what ever times work best for you. Work those hours and walk away. If an order, phone call or notification come in, let it go. You’ll get it next time your in your office or when you’re not with those you love. When office hours are over, bake, decorate, wrap and shop. This is your time with your family.
December Week 2
Post the last day you’ll deliver on whatever social media you use to communicate with your followers. Will you make deliveries on the 22nd or 23rd? Will you wrap gifts past the 23rd? Make decisions for your business early on so that you don’t end up in a situation where you have to say no. You don’t want to lose any sales, but being available early will help them think of you first instead of last. Continue to contact customers and work your business as usual until your designated date. When you set hours for yourself honor them. Honor them by working the hours your chose ahead of time and honor your family by ending them when you said you would. Close your office door behind you, shut off your computer, don’t reply to notifications, close your datebook. Your family will be grateful to have you completely present with them.
December Week 3
Make final deliveries, offer add ons and have them wrapped and ready. Deliver to offices and other places of business if possible, have business cards and samples with a little candy cane or something of the sort ready to give to anyone else you see when you make your delivery. Post on social media a last minute gift and remind your customers of your final delivery date. Work the hours you set and do all the other fun holiday stuff you planned before.
Skin care parties, color make overs, holiday open houses.
Party! Party! Fun!
It’s easy to have fun, but surprisingly it’s also easy to record your business expenses. Not only is it easy, it is also vital. Unless you are truly in the business to simply have a good time, knowing how much you’ve spent and what you’ve spent it on could be the difference between realizing an income and just having fun.
What expenses do I need to record in Pink Office?
Any expenses that are NOT part of an inventory order should be recorded in the “Money” section of your Pink Office account. Wholesale purchases, sales tax paid, shipping and section 2 are all recorded on your tax info report and are pulled straight from your inventory order once it is either imported or manually entered. Those don’t need to be re-entered in the money section. Items purchased at a store such as cotton balls, windex, paper towels, wash cloths, and pens can and should be recorded in the “Money” section as expenses. Babysitting, wardrobe, and MK connections orders should be entered as an expense as well. Here’s a walk through on how to do that. Don’t forget you can create any expense type that you like.
Where do I enter my commission check as income?
Click the “Money” tab and then click “Income” and enter your monthly commission check there.
What report should I use to file my taxes?
The best report for your taxes is the “Tax Info Report.” This will give you a comprehensive view of the money you’ve had as both income and expenses. If you’d like to see your top expenses and maybe where you could cut back take a look at your “Top Expenses” report.
How do I pay myself from my business?
You can pay yourself in product by creating a personal use invoice just like any other sale. You can also pay yourself by writing a business check to your personal account, or make an online transfer. Any time you pay yourself from your business account to your personal account create an expense. This will help you track exactly how much money you are really making. Many consultants use the 60/40 split. 60% of their pretax income goes back into the business and 40% is income. This only works if you are operating with a full inventory and if 10% is enough for your business expenses. You might be better served with an 80/20 or 70/30. You’ll just have to decide what works best. Business loan repayments must come from your income. Once your loan is paid off you can take an actual income.
One of the most important things to remember is that though you are having fun and helping people you need to be able to realize an income. If you keep a close eye on where you’re spending your money you’ll make better choices and keep yourself in business. As always if you have any further questions about how to use Pink Office to help make your business strong contact our support staff by clicking the pink bubble in the bottom right corner when logged into your Pink Office account.
The season of thankfulness is upon us. Many will begin a gratitude journal tomorrow. Our Facebook feeds will be full of daily thankfulness posts. I hope this November you remember to let your hostesses know you are thankful for them. Here are a couple of quick and fun ideas to help them know you love them!
Have a surprise hostess party. Every one has to purchase or sell at least $50 in product (or whatever amount you set.) Then every $10 after that (or whatever amount you set) gives her chances to win. Put all the chances in a bucket and draw one name. That surprise hostess will win whatever beautiful prize you decided in the beginning. Make it worth her time by making the prize big enough. You could even make this tiered based on how large the sales are.
Send out personal handwritten notes to each of your hostesses from the past year. Invite her to an exclusive event (your holiday open house) or give her a special discount on holiday items if she buys a certain amount. Let her know she was an important part of your year and encourage her to be a hostess again in the future.
Hand deliver mini satin hands to your top 3 hostesses from the year with a handwritten note letting her know how much you appreciate her as a hostess. Give her a small coupon to use and offer a holiday party makeover.
I’m sure you have great hostess appreciation ideas too! Share them as a comment here or on our Facebook Pink Office Users group!
Have you ever heard someone say “You won’t make any money selling Mary Kay.” Or “You have a college degree, why would you sell Mary Kay.” Or, everyone’s favorite. “I knew someone who did that and she bought a bunch of inventory and then didn’t sell anything.”
Let’s talk about each one of those wonderful comments our “well meaning” family members and friends might say.
“You won’t make any money selling Mary Kay.”
Maybe your loved one doesn’t understand that MK has one of the highest profit rates in all of direct sales. You have the opportunity to make double what you spend. What she might not know is that you’re paying close attention to the money that you’re spending. You’re not just tracking the money that is coming into your account through sales by keeping invoices in Pink Office, but you’re also tracking your wholesale purchases and other expenses in Pink Office. Not every app available gives you the opportunity to track how much you spent on cotton balls at Target or on coffee when you were interviewing a potential team member. With out this information you have no idea how much money you’re actually making or where to cut corners if you need to. For more information check out your tax info report for a complete picture of your income and expenses.
“You have a college degree, why would you sell Mary Kay?”
Hopefully that degree made you smart. And being smart, you know a good thing when you see it. I think of top directors and nationals that I’ve heard speak over they years. They talk about their degrees and how they heard this friendly concern from those they love. Unfortunately today, degrees don’t always mean jobs or careers. Degrees don’t give you the flexibility you realize you need as you raise a family or watch parents age. Also, degrees often come with debt and what better way to relieve that debt than with instant income?
“I knew someone who did that and she bought a bunch of inventory and then didn’t sell anything.”
This disenchanted person didn’t understand that being a beauty consultant was a job. She must not have known that it was going to be work. Good, profitable work, but work nonetheless. Perhaps she didn’t attend training, perhaps she didn’t know how to set goals and break them down into manageable pieces. Whatever the reason, it applied to her, not all consultants for all times. We’ve all seen our director’s closets busting with inventory they can’t keep on the shelves. We’ve seen the new consultant that fits her products into an under-the-bed storage bin in her tiny apartment. The beauty of the business is that you make it work for you, and then you work it. Don’t ever let someone else’s bad experience plant seeds of fear.
When family and friends say these things they think they’re helping. They think they’re telling you something you’ve never heard.
Be smart: work your business like a business and use your Pink Office to track every penny going in and out of your account. Write yourself a weekly paycheck and make that a business expense. Work smart!
Your worked hard for your degree and being an Independent Beauty Consultant is a smart person’s job. Own it.
I know someone who bough bad milk at the grocery store, some one who got their purse stolen at the gas station on the corner and someone who met the worst sales associate at the department store at the mall. But guess what? That doesn’t mean it’s going to happen to me. Even the most well meaning people will accidentally tell you a negative story.
To finish up, write yourself and affirmation. Anytime someone tries to rain on your parade, repeat it in your head, out loud in your car, or just tell them. Keep stretching.
Sometimes it’s easy to get caught up in WHAT we do, in the day to day, and forget WHY we do it.
When you’re feeling overwhelmed, or you feel like you’re taking baby steps toward your goal, when you face failure or feelings of defeat, remember your passion.
Surround yourself with people who share your passion. Ask your Recruiter, Director, Senior Director or NSD (based on where you are on the career path) to join you for coffee. Ask her what she does when she feels she isn’t moving forward, or isn’t reaching her goals fast enough. Meet with other consultants or directors to share ideas and work toward common goals. Create or join an accountability group for other consultants or directors who are trying to reach the same goal. You will be inspired, encouraged and reignited from time with these women and they will likely glean the same experience from time spent with you.
Keep in mind, what goes in is what comes out. Listen to talks from seminar, career conference and meetings from years gone by. Read spiritually uplifting books. Listen to positive music and eat good food. Start a gratitude journal. Write notes to friends, family, customers, team members and unit members regularly. You’ll find your own spirits lifted.
Serve somewhere. Serve in church, serve in a soup kitchen, serve in a nursing home, serve in a school. Where ever it might be in what ever way you can find a way to serve others. You might have time for this to be a weekly or monthly occurrence. Serving allows you to forget what it is that is heavy on your own heart and focus your attention to the lives of others.
When you do these things you will remember why you wanted to begin this business in the first place. You will make connections with like minded individuals. You will remember why you needed the change, the extra money and girl-friends. You’ll be filled up emotionally and able to pour out to others. Your passion for empowering women will exude from you and you will have the opportunity to impact the community around you.